EMPOWERING
GROWTH THROUGH
COLLABORATION

EMPOWERING
GROWTH THROUGH
COLLABORATION

Reputation is Everything in Hospitality – Are You Managing Yours?

Form banner image


With 90% of consumers reading reviews before booking a hotel or restaurant, businesses that actively manage their online presence attract more guests and boost revenue.

A strong online reputation is essential for attracting more guests and increasing bookings. Today’s consumers rely on reviews to make informed choices, and businesses that actively engage with feedback gain a competitive edge.

This guide will show you how to:

Maximise your bookings by building trust with potential guests.

Encourage genuine, positive reviews to enhance credibility.

Manage negative feedback effectively to maintain a stellar reputation.

Leverage StarFeedback for seamless review collection and improved visibility.

Reputation is Everything in Hospitality – Are You Managing Yours?


With 90% of consumers reading reviews before booking a hotel or restaurant, businesses that actively manage their online presence attract more guests and boost revenue.

A strong online reputation is essential for attracting more guests and increasing bookings. Today’s consumers rely on reviews to make informed choices, and businesses that actively engage with feedback gain a competitive edge.

This guide will show you how to:

Maximise your bookings by building trust with potential guests.

Encourage genuine, positive reviews to enhance credibility.

Manage negative feedback effectively to maintain a stellar reputation.

Leverage StarFeedback for seamless review collection and improved visibility.

First Impressions Matter – What Are Your Clients Saying?

Your guests’ experiences shape the success of your business. With 90% of consumers reading reviews before booking a hotel or restaurant, managing your online reputation is no longer optional—it’s essential.

A single review can influence countless potential visitors, so whether it’s a glowing recommendation or constructive criticism, responding to feedback ensures your business stands out and builds long-term trust.

How StarFeedback Benefits Health & Beauty Businesses

  • Boost Guest Bookings & Reservations – Positive reviews increase confidence, leading to higher occupancy rates and more table bookings.

  • Enhance Customer Trust – Showcase real guest ºexperiences on your website and social media, giving potential customers confidence in their choice.

  • Respond to Reviews Quickly & Professionally – Address concerns before they impact future bookings, showing your commitment to guest satisfaction.

  • Automate Review Collection– Send post-stay or post-meal review requests to increase feedback volume effortlessly, ensuring a steady stream of fresh, positive reviews..

  • Improve Local SEO Rankings – More high-quality reviews improve visibility on Google, TripAdvisor, and other hospitality-focused directories, attracting more organic traffic.

  • Identify Strengths & Areas for Improvement – Gain valuable customer insights to refine your service, menu, or overall guest experience.

Form banner image

First Impressions Matter – What Are Your Clients Saying?

Your guests’ experiences shape the success of your business. With 90% of consumers reading reviews before booking a hotel or restaurant, managing your online reputation is no longer optional—it’s essential.

A single review can influence countless potential visitors, so whether it’s a glowing recommendation or constructive criticism, responding to feedback ensures your business stands out and builds long-term trust.

How StarFeedback Benefits Health & Beauty Businesses

  • Boost Guest Bookings & Reservations – Positive reviews increase confidence, leading to higher occupancy rates and more table bookings.

  • Enhance Customer Trust – Showcase real guest ºexperiences on your website and social media, giving potential customers confidence in their choice.

  • Respond to Reviews Quickly & Professionally – Address concerns before they impact future bookings, showing your commitment to guest satisfaction.

  • Automate Review Collection– Send post-stay or post-meal review requests to increase feedback volume effortlessly, ensuring a steady stream of fresh, positive reviews..

  • Improve Local SEO Rankings – More high-quality reviews improve visibility on Google, TripAdvisor, and other hospitality-focused directories, attracting more organic traffic.

  • Identify Strengths & Areas for Improvement – Gain valuable customer insights to refine your service, menu, or overall guest experience.


Take Control of Your Hospitality Reputation Today Managing reviews doesn’t have to be overwhelming. StarFeedback makes it easy to monitor, respond, and showcase your best feedback all in one place.

Download Our Free Guide and discover how to attract more customers and grow your business through smart review management.


Take Control of Your Hospitality Reputation Today Managing reviews doesn’t have to be overwhelming. StarFeedback makes it easy to monitor, respond, and showcase your best feedback all in one place.

Download Our Free Guide and discover how to attract more customers and grow your business through smart review management.

Registered address. Hive 365 Astute House, Wilmslow Road,
Handforth, Cheshire, England, SK9 3HP

Email. [email protected]

Copyright © 2025 The Growth Hub. All rights reserved.

Website by Ultimate Marketing
Powered by UltimateCRM

Putting U at the centre of YOUR marketing!